Cookie Policy
How ShipNext uses cookies and similar technologies on our website.
Last updated: 2026-06-04
What Are Cookies?
Cookies are small text files stored on your device when you visit a website. Similar technologies include local storage, pixels, tags, session identifiers, and SDKs. In this Cookie Policy, we refer to these technologies together as "cookies."
Effective date: 2026-06-04
How We Use Cookies
ShipNext uses cookies and similar technologies to operate the website, support purchases, protect access, understand product interest, and improve the user experience.
We may use cookies for:
- Essential operations — page routing, security, fraud prevention, checkout support, and session management
- Preferences — remembering settings such as theme, language, or dismissed banners
- Analytics — understanding which pages, docs, demos, and product materials visitors use
- Support — enabling chat, help widgets, or support tools where configured
- Marketing and conversion measurement — measuring campaign performance or checkout conversion where enabled
Types of Cookies We Use
| Category | Purpose | Examples |
|---|---|---|
| Strictly necessary | Required for the website, checkout, security, or access flow to function | Session identifiers, security tokens, checkout state |
| Functional | Remember choices and improve usability | Theme preference, language preference, dismissed banner state |
| Analytics | Measure traffic, page usage, documentation interest, and product engagement | Page views, referrers, event timestamps |
| Support | Enable support chat or help tools where configured | Chat session ID, support widget state |
| Marketing | Measure campaign performance where enabled | Conversion pixels, campaign identifiers |
Third-Party Cookies
Some cookies may be set by third-party providers we use to operate ShipNext, such as:
- Payment processors
- Hosting and infrastructure providers
- Analytics platforms
- Customer support or chat tools
- Email, notification, or marketing tools
These providers may process information according to their own privacy policies and cookie practices.
Managing Cookies
You can control cookies through:
- Browser settings — block, delete, or manage cookies through your browser
- Preference tools — adjust non-essential categories where we provide a cookie banner or preference center
- Provider opt-outs — use opt-out links or controls offered by specific analytics or marketing providers
Blocking strictly necessary cookies may affect website, checkout, security, or access functionality.
Do Not Track
Some browsers send "Do Not Track" signals. Because there is no uniform industry standard for responding to these signals, we do not currently alter our practices solely based on Do Not Track signals.
Updates
We may update this Cookie Policy from time to time. The revised version will be posted on this page with an updated "Last updated" date.
Related Policies
Contact
Questions about cookies? Email [email protected].